luludi: (dreamwidth: tori@dreamwidth)
[personal profile] luludi posting in [community profile] seeds
Just wanted to make a post to welcome new members, and also to acknowledge the stellar response from Denise and Mark regarding the entire Seed Account/Open Beta payment issues that surfaced yesterday. I was only here a short time while the site was in closed beta, but in that time it became clear how much they care about their users and the community as a whole. I know a lot of folks were frustrated yesterday while trying to set up and buy their accounts, and I also know that the staff & volunteers here tested everything and that this caught them completely by surprise. The solution was lightening fast and it is so generous of them to offer not only a second, but a third Seed Account sale. If I had any doubts about their professionalism and compassion for their members, they would most certainly have disappeared!

Thank you, Denise and Mark and everyone else who has put their heart and soul (and many, many hours of missed sleep!) into this project and for your swift response to yesterday's unexpected challenges. It is in those times that someone's true character comes out, and as someone else already said, yesterday you proved you are "made of awesome"

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❧ Seed Account Holders

December 2011

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